Remote Desktop Checklist

Check or inspect:

1. Right-click My Computer, click Properties, and then click the Remote tab. Turn on Remote Desktop by selecting the check box Allow users to remotely connect to this computer. Designate users by clicking the Select Remote Users... button.
2. Check Windows Firewall, "Remote desktop /connection" should be checked, and "do not allow exceptions" should be unchecked.
3. If still cannot connect, ping the host name or ip address to verify typo and if host is alive.
4. If you're outside the intranet: make sure to connect VPN first before remote desktop, use fqdn for host name.