For the past 12 months, this hosting company has been nothing but a head ache to me. All I do almost every other day was complain and follow-up on problems which they have caused.
They will answer your support ticket in days! They will answer it day by day, by asking stupid questions which will delay your problems in months! They don't have 24/7 support, off on weekends, off on holidays, and so hard to call by phone.
Thank God I didn't place my big projects here! I only tried this rotten hosting company thinking that local hosting might have good support than those who are very far. Well, I'm so wrong!
People here are very incompetent. As incompetent as the people who owns and manage this company. You are really incompetent not to know how bad your service is.
They don't respect their clients, they don't show responsiveness and responsibility to their clients, they implement stuffs without informing the clients and without consulting, testing, or even thinking what it might cause.
They might solve your long-forgotten problem today, but tomorrow there will be another new problem.
And they claim, they are "Philippines' No.1 web/email hosting provider. We endeavor to make our customers happy". Yeah right! Nice marketing! Evaluate your clients feed back! Read your clients comments on web hosting review sites! They are all negative!
Yes they are cheap, but you get what you paid for!
As of this posting, I am now moving my sites to reputable foreign hosting companies. My advise to existing clients and those who are planning to put their sites on philhosting? MOVE AWAY! AND DON'T BE SORRY!
People deserve to know this... We don't deserve this kind of hosting.
It's hard not to be rude when you get this kind of worst service.
I'm really angry because they wasted much of my time and efforts.
PHILHOSTING SUCKS!
Below are SOME of the complains of their clients:
http://www.webhostingstuff.com/review/PhilhostingNetPhilippineWebServices.html
http://www.clickthecity.com/yp/userreview.asp?ratingid=31006&typeid=205&pid=17816
http://www.fubargenre.com/2007/09/15/whats-up-with-philhosting/
http://technogra.ph/20081029/sections/news/blogger-attacks-philhostingnet-through-plurk/
http://gogirlcafe.jennyo.net/?p=902
http://gogirlcafe.jennyo.net/?p=907
http://forum.joomla.org.ph/index.php?f=16&t=298&st=0&sk=t&sd=a&rb_v=viewtopic
http://rexdelsar.com/blog/2009/01/goodbye-philhosting/comment-page-1/
http://uchiro.net/philhostingnet-is-down-better-safe-than-sorry/
http://www.deanlozarie.com/2009/01/13/my-philhosting-horror-story/
http://www.aaronroselo.net/blog/im-really-starting-to-hate-on-philhosting/1625/
http://www.tipidpc.com/viewtopic.php?tid=135682
http://mikes6.multiply.com/journal/item/92/Philhosting.net_..._headaches
http://mikes6.multiply.com/journal/item/131
http://edarevalo.multiply.com/journal/item/196/My_Rants_to_Philhosting.net_PART_II
http://bobreyes.multiply.com/journal/item/473/PhilHosting.net_You_Suck
http://inquirer.clickthecity.com/shop/userreview.asp?ratingid=31006&typeid=205&pid=17816
http://www.untwistedvortex.com/2007/05/28/i-learned-some-valuable-lessons/
http://www.amorfrancis.com/email-problem-resolved-at-last.php
Below are just some of my many support tickets in right in the heart of their client area site:
https://www.philhosting.net/viewticket.php?tid=663714&c=1VDGoGJc
https://www.philhosting.net/viewticket.php?tid=333857&c=dRtd1b1r
https://www.philhosting.net/viewticket.php?tid=321642&c=w7lSeA9s
https://www.philhosting.net/viewticket.php?tid=456888&c=wRJ0P2Jh
https://www.philhosting.net/viewticket.php?tid=107701&c=KaihCWMG
https://www.philhosting.net/viewticket.php?tid=440560&c=QdQxU7qC
https://www.philhosting.net/viewticket.php?tid=951528&c=WsJeDxf6
https://www.philhosting.net/viewticket.php?tid=131580&c=KicZrAsR
https://www.philhosting.net/viewticket.php?tid=289496&c=CXl4IJUB
https://www.philhosting.net/viewticket.php?tid=768776&c=i6z6py5B
Google and there's more!
15 comments:
Some links you posted are now our satisfied clients, thanks for posting them, they serve as good example how we handle our customers.
Note: Hostingphil.com is not in any way connected to Philhosting.net
Decided to switch webhost?
http://www.hostingphil.com makes switching hosts quick and easy. We’ll even move your files and your databases from your old host to our servers for free.
And that’s not all, we will give you 30 day free demo no commitment.
Yes, we will gladly transfer your account over if the domain is currently hosted on a cPanel server.
If you are not familiar to do any script reconfigurations or dns zone edits, we will do it as well. We will make sure everything is ok before changing the nameservers. It will be a zero downtime migration.
Hostingphil.com Team
Some of our clients from different webhost like: PHILHOSTING.NET dotster.com bluehost.com webfocus.ph shannhost.com etc.
philippinecubersassociation dot org
jennyo dot net
maruism dot com
philtobo dot com
randell dot com
g1atv dot com
noelevz dot com
crismangubat dot com
bangonpinoy dot org
uphlgazette dot net
neosocketsaver dot com
sidebandcambodia dot org
pradoandsonsinc dot com
ifphilippines dot net
ram-fsip dot com
scstambayan dot com
mafeegroupofcompanies dot com
etc….
jennyo.net and those posted on forum.joomla.org.ph are satisfied clients that migrated to us. Thank you for posting their links. I am also the one who initiated the thread in www.forum.joomla.org.ph
thanks bro, already transferred to a great hosting. don't want to try local hosting again. I saw your posts to almost all philhosting complaint blogs. are you a marketing guy for Hostingphil.com?
yeah, i also saw your posts on philippine joomla community forum. are you a joomler also?
nah. maybe just another philhosting.. don't trust local guys.
Yes im one of their staff and I am also a joomla fan.
There are so many web hosting around. But with us, reliability is our number one priority for our clients. In fact, it is the main requisite on choosing a good web host. When choosing web host, a lot of people based their decisions on offered disk space and bandwidth. Unless you already have a very popular website or blog, you will hardly even use 10% of your allocated bandwidth on most hosting plans around. The main factor on your decision, therefore, should be the reliability of your web host.
With us, our number one priority is to provide reliable and quality web hosting services to our customers, at the affordable price possible.
We have lots of freebies, one of them is Free Domain Dot Com For Life scheme. Yes we will pay your domain for life and your yearly domain registration for free as long as you hosted your sign up domains with us. 30-day money back guarantee, we do not scam just to earn money from our local and abroad clients. Reliability comes first from us. Our plans is risk free with 99.9% uptime guarantee as we make use of top #1 and top #2 world-class data centers in the world.
Our domain transfers are free. We provide free SSL certs and free whoisguard and true 24x7 tech support. Try sending us email anytime, we would respond to you faster than any local web hosts can respond to you. We offer CPanel transfers.
We do offer larger web space and traffic capacity beating down all local hosting company. As we do believe that web hosting should be affordable and cheaper but still maintain scalability and reliability to offer long lasting client relationship with us.
We accept local bank and SMS payments and not just credit cards. Try us today at www.vertito.com
I'm hoping as a business they realize that they are losing more customers and if they don't start doing something about it, their bottom line will even be more compromised.
My follow up post to this one, as submitted by one of my readers is found in Philippine Customer Service.
guys! i regret i purchase my domain name in phihosting.net they let my domain name expired even though i already paid ahead of time.
http://cyberscammer.blogspot.com/
i am fairly new to web developing and i say, im glad i didn't go with philhosting.net. reading all your comments across the web says everything about the company.
i am glad i found a great local company that caters to my hosting needs well. at the beginning, they gave me a choice between platforms which is really good since most hosting sites don't. well, for more than a month of being a client, i haven't experienced downtimes. to top it all, they really have fast and secure hosting for a plan that is really affordable. im glad i trusted philwebservices.com.
APLUS.NET Kings of Crap - Puts All the Rest Down for the Count!
I simply registered a domain using their domain plus service because of the free URL and e-mail forwarding (Big mistake). After I registered I waited for my registration confirmation e-mail and yes I did receive it 1 hour later. After that I went in and tried to figure out how to setup my URL forwarding and their website was so poorly laid out it took me about 30 minutes to find the form. I filled it in and it said it would take up to 3 hours to process so I waited a day just to be safe. Well a day later,nothing. 2 days later, nothing. Then I decided to e-mail them, no repsonse after a week. I e-mailed them again, no response after a week. This continued for another 13 e-mails with no repsonse. Suddenly one day I get a reply from them, BUT it was to inform me that I couldn't take advantage of the free URL or E-mail forwarding because I did not register for it within 20 minutes of registering the domain! At that point I said forget it, I had already wasted $20 and decided to accept my losses and move on. I found a totally free URL and E-mail forwarding service called MyDomain.com and I recommend them to everyone now, no banners or ads. YOu know whats really sad after all this? MyDomain.com, the company that wasn't making any money from me responded to my e-mails within 2 hours and were more helpful than the horrible support of Aplus.net. Avoid! Beware!
We do provide URL Forwarding on non-hosted purchased domains too!
www.vertito.com
This is really a helpful blog. Thank you for the warning. It will save a lot of people from going through the same experience.
As for me, I am hosted by philwebservices. wla naman akong complaints sa service nila. and to think mukhang konti lng difference sa pricing nila. But the main difference is with philwebservices, i got what i paid for.
i agree to all of your comments...our websites were always down and when you try to call them...they just dont care!
Sorry I dont intend to manira but if your pissed off too...you're just thinking of others newly considering them...to not to get them anymore....
Cheapest is not always the best solution, Good service and value added services is the way to go..
Im happy to shift my sites at www.open-axcss.com...
at least theyre just 2 levels below in our condo in pacific regency, vito cruz.
Lastly I shiftedto them coz they give a 7.5 gb of email diskspace separate from the web space...cool!
Does anybody here had any experience with Vertito.com? I just availed their reseller this morning at 9:30am.But up to now (4:16pm) I haven't got any email except for that computer generated reply. I'm just worried. Oh by the way I just move out from Philhosting. And yes it's true, their support really sucks. They don't even answer phone calls.
@bryan paul
We waited almost a year, and we are glad that you are still with us including several of your hosting accounts! Have a nice day!
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